Refund Policy

A license key unlocks the software the moment it is issued, so — like most digital goods — it cannot be returned once delivered. We do not offer a money-back guarantee or a trial refund window. Please make sure Dice Radar is right for you before you buy: it is a read-only analytics tool for Stake Dice — it places no bets and changes no odds — and the risks and limitations are set out in our Terms of Service and Responsible Use policy.

Once your license key has been delivered, the purchase is final and non-refundable. This applies to the lifetime license and to each payment of a monthly membership alike.

A monthly membership can be cancelled any time from the Manage license page or by contacting us. Cancelling stops all future renewals — you keep access until the end of the period you have already paid for, and you are not charged again. Cancelling does not refund the current or any past period.

If your key doesn’t arrive, or you have trouble activating a device, email support@diceradar.app with your purchase email and license key. Delivery and activation problems are support issues, not refunds, and we can almost always fix them quickly — please reach out before starting a chargeback.

Nothing in this policy limits any rights you may have under mandatory consumer-protection law. Where such law gives you a cancellation or withdrawal right, it is unaffected by this policy; by purchasing and activating the software you consent to immediate delivery and acknowledge that the sale completes at that point.